Homer Optical's friendly, professional customer service department is available to serve you Monday through Friday, 8am - 6pm EST. Our Silver Spring headquarter location is also open on Saturdays, September through June, from 9am - 1pm.Orders can be placed via telephone, fax, courier and other delivery services. Electronic ordering systems are also in place for your convenience, including Homer's Hot Link program, Vision Web, (visionweb.com) or Paradeyes, (paradeyes.com).

As a valued Homer Optical customer, we think we owe it to you to provide information that helps you understand electronic ordering and what it may offer your business. Contact your sales representative or customer service for details.

Homer's Hot Link System Saves you time & money,
ensures the best looking lenses first time, every time and
allows you to provide better service to your customers!

• By using our Hot Link system, you send the exact frame measurements to us electronically, eliminating the need to ship frames back and forth.
  
  
• You'll receive discounts on electronic orders placed including Homer's Hot Link system.
  
  
• Hot Link Rx orders go directly from your terminal to ours—that means your Rx can go directly into production for the fastest delivery back to you.
  
  
• Using frame trace technology provides better thickness control, especially on plus lenses.
  
  
• Patients can keep their frame while new lenses are being made.
  
  
• Frame traces remain available indefinitely for the easiest way to re-order.
  
  
• You can place orders 24 hours a day, 7 days a week.

Minimum Hardware and Software Requirements

Hardware - 300 MHZ Intel Celeron or Pentium II or better processor, 32 MB RAM, 1 GB Hard Disk, CD ROM, 56K Modem, Keyboard, Mouse, IRS-232 serial communications port for tracer and cables to tracer, video card and video memory to handle High Color (16 bit) display, 15” color monitor, 800 x 600 pixel resolution.

Software - Windows 98, Microsoft Outlook 2000, Homer Hot Link

Peripherals - Internet Provider, Modem, Available Phone Line

Tracer - Most tracers are compatible. If purchasing a new one, we recommend National Optronics 4T.

Courier Services are provided from all of our branch locations. Contact customer service for further information.